Privacy Policy

Last updated: April 8, 2026

Vin'Oliva Only Best Oils and Vinegars(“we,” “us,” or “our”) operates the website at vinolivaoils.com(the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit the Site or make a purchase.

1. Information We Collect

Information you provide

• Order information: name, email address, phone number, shipping address, and payment details when you place an order.
• Contact form: name, email address, and message content when you use our contact form.

Information collected automatically

• Usage data:IP address, browser type, operating system, referring URLs, pages visited, and timestamps. This data is collected through server logs and Cloudflare's network analytics.
• Cookies: We use essential cookies required for the Site to function (e.g., shopping cart, session management). We do not use advertising or third-party tracking cookies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your inquiries via the contact form
• Improve the Site and our services
• Comply with legal obligations

We do not use your information for marketing emails unless you explicitly opt in, and we do not sell your personal information to third parties.

3. Payment Processing

Payments are processed securely by Stripe. We do not store your credit card number or full payment details on our servers. Stripe's handling of your payment information is governed by their own privacy policy.

4. Shipping and Fulfillment

We share your shipping name and address with our shipping partners (via GoShippo) solely for the purpose of delivering your order. This information is used only for fulfillment and is not shared for other purposes.

5. Third-Party Services

We use the following third-party services:

• Stripe — payment processing
• GoShippo — shipping label creation and tracking
• Cloudflare — DNS, CDN, and DDoS protection

Each of these services has their own privacy policies governing how they handle your data. We only share the minimum information necessary for each service to perform its function.

6. Data Retention

We retain order records and associated personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with tax and legal obligations. Contact form submissions are retained for a reasonable period to address your inquiry and then deleted.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encrypted HTTPS connections, secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.

9. Children's Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last updated” date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: